At COC we are in the process of switching over to an encrypted email system. This has been something that has been in the works for quite some time. As an organization we are often sending and/or receiving confidential, HIPAA-protected information. Without an encryption system in place, we are liable for any data breach or information loss that results through organizational email, as encrypted email is an industry best practice that will likely become a required standard in the future. While this additional step may be an inconvenience, please have confidence that COC is always working to protect the confidential information entrusted to it. To help everyone through their first experience, I am including a set of instructions for you.
Please note that the passcode may be sent to your junk or spam folder. Thank you so very much for your patience as we roll out our new system!
You will see an email like this from COC:
You’ve received an encrypted message from
To view your message
Save and open the attachment (message.html), and follow the instructions.
Sign in using the following email address:
Follow the instructions to save and open the “message.html” file. When you do so, you should see a web page like this:
If you select “Use a one-time passcode” you will be sent an email with the passcode, similar to this:
Enter the passcode in the appropriate box and the original email will open.